Customer Testimonials

Google logo
Google Aug 4, 2021

Great location, even better service. I bought a vehicle from Chris. The associate was very helpful and through presenting the selection of what I came looking for. Savvy and informative in the Mazda field. Easy going and straight forward, made everything go smooth pretty much. Would definitely recommend my family and friends to purchase at this facility.

Google logo
Google Aug 3, 2021

My mother and I worked with Ed at Jeff Haas. He sits on the left side of the dealership. This guy is a real asset to this organization. We felt super comfortable within a few minutes with him. He acted human and honest in finding a vehicle. We found that other dealerships were to salesy and felt like they were taking advantage. They were also honest, transparent, and not pushy when you sat with finance which usually isn't the case. If you need a Mazda go see Ed. He is a rock star!

Google logo
Google Aug 3, 2021

I am a former Car Salesman who visited this dealership with my wife to look at a Mazda CX-5. My wife and I were treated with the utmost respect by our salesman Chris. The entire sales process was enjoyable and not pushy. We didn't end up buying the CX-5 because it didn't meet our family's use case, but rest assured, if we ever do decide to buy a Mazda vehicle, it will be from this dealership.

Google logo
Google Aug 3, 2021

Memphis was amazing and SUPER patient!!! I ask a lot of questions and he worked with me and my husband. I’m super grateful and LOVE our new Mazda!

Google logo
Google Aug 3, 2021

I was very pleased with the service and the hospitality of their employees. I was helped by a wonderful and knowledgeable young man named Chris, he was very patient with me and explained everything in great detail. Great overall experience!

Google logo
Google Aug 3, 2021

Really happy with Chris’s customer service at Jeff Haas Mazda. He knew exactly what we were looking for. He was good at explaining all the different models and helped us find the perfect car for us. Great experience overall.

Google logo
Google Aug 3, 2021

Mr. Cristino was extremely helpful in my sales process. Everything was effortless and I’ll come back to buy my next car from him

Google logo
Google Aug 3, 2021

We had a wonderful experience at Jeff haas Mazda. Chris did an amazing job and was very knowledgeable. He explained everything and we felt he had our best interest in mind. We are very satisfied with our purchase and highly recommend!

Google logo
Google Aug 2, 2021

Ryan E was a rock star! He really went above and beyond when we bought our new vehicle!

Google logo
Google Aug 1, 2021

Excellent attention

Google logo
Google Aug 1, 2021

Great virtual/long distance service from Juana Bailey. I inquired about cars they may have that meet my needs and she was able to give video tours and details about all the features that came with the vehicles as well as upgrades that could be added to the vehicles. All were within price range I gave and were great vehicles. I'll most definitely be buying from this dealership in the near future, great and friendly service (:

Google logo
Google Aug 1, 2021

Thank you Jeff Haas Mazda and thank u George for ur help !!! U rock

Google logo
Google Jul 31, 2021

Google logo
Google Jul 31, 2021

Just bought CX-30. Memphis was very well informed about the car and features. From Test drive to driving out to home experience was great. Julie explained all the techs to us. Great experience at Jeff Haas !!!

Google logo
Google Jul 31, 2021

During my search for a vehicle I spoke with a member of the sales team named Memphis. He was very friendly and pleasant to speak with and made me feel at ease throughout the process. His helpfulness was absolutely what I needed to make the right decision and I couldn't be happier! Thank you Memphis!

Google logo
Google Jul 31, 2021

Highly recommend this dealership. We worked with Chris and he was very helpful.

Google logo
Google Jul 30, 2021

I bought my Mazda 3 there a few days ago. Both Juana and Julie were super nice and helpful, and professional. Jeff Haas Mazda as a whole has been a very pleasant car buying experience. That's why the last two vehicles I've bought were both from there!

Google logo
Google Jul 30, 2021

Google logo
Google Jul 30, 2021

Thanks Mr. Memphis for helping out get my dream car back

Google logo
Google Jul 30, 2021

Thank you Mr Memphis was great working with you. Thank you.

Google logo
Google Jul 30, 2021

Great experience. Mr. Kenneth did a great job explaining everything during the initial sale and the rest of the process was smooth as well.

Google logo
Google Jul 29, 2021

We bought few cars from jeff hass mazda and one of them was today and Mr Sutoyo is our all time man who is always so patient and kind. All the process went so smooth like always. Such a great service.

Google logo
Google Jul 27, 2021

Great experience purchasing my mazda 3. Lauryn was great from the very beginning. Also Julie was great at explaining all the nice features that the vehicle has. Overall a great experience.

Google logo
Google Jul 27, 2021

Google logo
Google Jul 26, 2021

Google logo
Google Jul 25, 2021

We had a great experience with our sales consultant Mr. Kenneth Page. Buying our 2nd CX5 was a very stress free experience. I would highly recommend Jeff Haas Mazda to anyone looking for a Mazda vehicle. Ask for KP! He’s awesome!!!!!

Google logo
Google Jul 25, 2021

Had a great experience at the Mazda dealer. I went for a lease to purchase for a car I was currently leasing and George made the transaction process very smoothly! Great service. Highly recommended!!!

Google logo
Google Jul 24, 2021

Google logo
Google Jul 24, 2021

I had a wonderful experience when purchasing my vehicle. They were very thorough and kind throughout the whole process. I could have not asked for a better experience. Thank you to Joesph, Kourtney, and Julie.

Google logo
Google Jul 24, 2021

Best experience!! Joseph was there to greet me and take me on the test drive. He was helpful and courteous which made the purchasing process quick and easy!! Thank you so much !!

Google logo
Google Jul 22, 2021

Sutoya was very knowledgeable and made the car buying process easy.

Google logo
Google Jul 20, 2021

I Bought my car here and I bring it in for routine maintenance always great customer service and they fix right the 1st time

Google logo
Google Jul 20, 2021

Google logo
Google Jul 20, 2021

After a long trip to 7 different dealerships around the Houston area, we landed at Jeff Haas Mazda as our final stop before heading home. We had a lot to compare it to and the dealership and staff exceeded our expectations. We were paired with a veteran in the business, Sutoyo, who honestly was like the car whisperer. He paired me with the CX-30 at a trim level that had exactly what I was looking for. After a very lovely test drive, we were sold. The Mazda just drove better and felt like a luxury vehicle at the affordable price point ...

Google logo
Google Jul 18, 2021

After reading quite a bit and doing extensive research, I went into Jeff Haas Mazda yesterday and got the SUV I wanted and in the pretty red I also desired. Thank you to my fellow military vet, Mr. Kenneth Page, who made the process smooth and pleasant. I like the fact that I was not pressured into buying anything. He gave me lots of info on the trim I wanted and assisted me with setting it up esp. since I'm new to the Mazda family. I love my new vehicle and thank you to the Jeff Haas Mazda team ...

Google logo
Google Jul 18, 2021

Amazing service from beginning to end. Kenneth was outstanding, super professional, and very attentive. Will be coming back in the future for sure!

Google logo
Google Jul 12, 2021

Purchase my Lexus from Gilberto Gaitan, very good sales rep. He answered all my questions. Is Professional in his work. This is the guy to look for when u are at Jeff Haas Mazda

Google logo
Google Jul 10, 2021

A great dealership! My husband and I recently purchased a Mazda for myself. The experience was so easy with no high pressure gimmicks. Ask for Charles. He knows his business and is a delight to work with. Heck, it was such a hassle free purchase that we went back 3 months later and bought another Mazda for my husband. Jeff Haas Mazda is a class A dealership and I love their new facility!

Google logo
Google Jul 10, 2021

Google logo
Google Jul 10, 2021

My sales person Charles is awesome. The entire staff was a great help………………

Google logo
Google Jul 9, 2021

Great experience!!! Charles and the entire staff worked hard to make the experience positive! The end result was the car I wanted and was not easy to find.

Google logo
Google Jul 7, 2021

I recently purchased a pre-owned vehicle here. I am very happy with my purchase especially happy with my salesperson, Mr. Cuong Nguyen. He is very professional and made the transaction go smoothly. Check him out at Jeff Haas Mazda. Their pre-owned vehicles are well priced too. Thanks for a good experience at a dealership. Virginia Anderson

Google logo
Google Jul 6, 2021

I was about to give up shopping for the rare & hot 2021 CX5 Carbon Turbo edition AWD with red interior at Mazda when Joseph Sanchez of Jeff Haas Mazda gave me a call to let me know that one just arrived still wrapped in plastic. I asked for the “out the door price” and Joseph presented me the info in less than 30 minutes. A deal was made right then and there! The next day at the dealership there were no surprises. Joseph facilitated the whole purchase process with ease, quick and painless. Joseph was very friendly, helpful, informative and kind. ...

Google logo
Google Jul 6, 2021

We have now purchased two cars from Kenneth at Jeff Haas Mazda and have had excellent service and overall great experiences. He is friendly and helpful without being overbearing or pressuring us in any way. He has been willing to meet us where we are at and has provided exactly what we wanted out of a car purchase. We would recommend working with Kenneth to anybody and would be happy to have his assistance again in the future!

Google logo
Google Jul 4, 2021

Gilbert is so helpful and easy to work with. Asked for a test drive, he grabbed the keys and I was off for 30 min undisturbed. Knowledgeable, courteous, and low pressure. Fair pricing.

Google logo
Google Jul 3, 2021

Had a great experience working with Jonathan Henry and his Manager. We went in the dealership knowing what we wanted, we made a deal without much going back and forth, and bought my first Mazda CX-5. It’s been a fun drive so far. Thank you Jonathan for all your help and hospitality. Welcome to Texas!

Google logo
Google Jul 3, 2021

It was a wonderful experience from start to finish dealing with this Mazda dealership. Kenneth Page assisted us and he was extremely helpful and friendly in explaining our options and answering all of our questions. We had visited many different dealerships previously and the customer service here was by far the greatest! Julie Grimm also did a wonderful job helping us get accustomed to our new vehicle prior to leaving. I would highly recommend this dealership!

Google logo
Google Jul 3, 2021

Great experience buying a pre-owned Mazda CX-9 here. Both Ryan and George were very helpful in answering our questions, making us comfortable and not making us feel pressured at all.

Google logo
Google Jul 3, 2021

Great environment and customer service, worked with me with my trade in. George A. did a great job with keeping me informed, even with the vehicle I enquired about being fresh on the lot. Got it cleaned up and ready for me in a few hours. Love the new facility as well.

Google logo
Google Jul 3, 2021

I purchased a vehicle from this dealership and had a fabulous experience. Everyone was kind, efficient, and eager to answer my questions. Hands down, best car purchasing experience ever! Thank you, team!!!

Google logo
Google Jul 2, 2021

Gilbert was super helpful in the process of selling my car.

Google logo
Google Jul 1, 2021

I had a wonderful experience at jeff haas mazda! Everything could not have went better. My salesperson Lauryn Delasbour was extremely helpful and patient with me during this process. Answered all of my questions and made sure I was more than satisfied! You will not be disappointed when coming to this dealership couldn’t be more happy with the staff.

Google logo
Google Jun 30, 2021

I had a great experience at Jeff Haas Mazda! The salesperson, Lauryn Delasbour helped me with all of the questions I had about the vehicle I was inquiring about. Thanks Lauryn!

Google logo
Google Jun 30, 2021

After recommendations from several friends of mine, I decided to visit Jeff Haas Mazda off of Katy freeway to purchase a vehicle and I’m glad I did. Lauryn Delasbour was my sales associate and she repeatedly went out of her way to ensure that my experience was not the normal, boring event that most customers dread. Lauryn was very knowledgeable, precise, and as transparent as possible, which means a lot to a customer who may not understand the purchasing process. She made the entire visit painless and pleasurable as possible and I would recommend her and Jeff Haas Mazda ...

Google logo
Google Jun 30, 2021

Jonathan Henry was a wonderful person to work with, I’m a very picky person but he made sure to stay patient with me, and he treated me with good service when I wanted to test drive the Mazda 6

Google logo
Google Jun 30, 2021

My wife and I went in just to do some looking and we had the pleasure of working with Memphis. He was phenomenal in answering all of our questions and I never felt like he was trying to "sell" me. This was extremely nice as we were just setting the groundwork for trading in and buying a new car in the future. The entire time I was with Memphis he treated me as a person and not like a potential "sell". I will definitely be going back to him in a few months to trade in ...

Google logo
Google Jun 30, 2021

The sale people John and Jackson helped us in getting the car my daughter was looking for. These two went out of their way helping her choose the right trim. The sales manager was also good at listening to us and providing the information and discounts we were looking for. I was not impressed with the finance guy at all.

Google logo
Google Jun 30, 2021

Thanks to the help of Memphis Jiron, I am now a proud owner of a Mazda CX-5! My family and I arrived about one hour before closing but that was no reason for Memphis to treat us different or with lack of energy. - Super funny guy that was patient with all the questions we threw his way and all the walking we made him do around the parking lot, jumping from car to car. When I settled on a car and was about to finalize the papers, I decided to go for another exterior color that was not in ...

Google logo
Google Jun 30, 2021

Mr. Sutoyo at Jeff Haas Mazda was absolutely amazing!! He was patient informative, kind and transparent on all of the prices. When it came time for financing it was easy and made me feel like a valued customer. Mr Sutoyo and Jeff Haas Mazda have a new loyal customer!!! Thank you and I look forward to future business. 👍🏼👍🏼

Google logo
Google Jun 30, 2021

Wanted to give a huge shout out to Memphis Joirn. He went above and beyond to help me with my car after a truck blew a tire and damaged it. He had everything set up with a loaner car and service work before I got there!! Amazing service from him and the entire team. I am definitely a Mazda fan for life!!

Google logo
Google Jun 30, 2021

Google logo
Google Jun 30, 2021

Wonderful service. I live in mt.pleasant texas in search of a car. As I was searching the internet I came across Jeff haas in Houston, even though I live 6 hours away one of the sales consultants Juana bailey was very informative and sent me many details and picture of cars for her area. She was very friendly, detail oriented and quick on her responses even though I lived so far. The customer service was definitely a 10 outta 10 and would recommend Juana bailey to help find the the next car to anyone in my area.

Google logo
Google Jun 29, 2021

Google logo
Google Jun 29, 2021

Memphis Jiron was super helpful in helping me find the right car. He’s been working there for some time so he’s very knowledgeable about what he’s presenting and is really willing to work with you to find the best car for your needs at the right price as well. Super helpful and friendly. The whole staff is great and very welcoming.

Google logo
Google Jun 29, 2021

I purchased a used Mazda 6 in April and had a great experience throughout the process, especially with the service team. Joel Johnson made sure I was taken care of, from putting me in a loaner car to ensuring everything on my vehicle was like new. This is my first Mazda and I have to say this is the best experience I've had. Joel and his team at Jeff Haas Mazda (Katy) made me feel like a "Rock Star" and that is very rare in this day of almost non-existent customer service. My last vehicle was a Mercedes ...

Google logo
Google Jun 29, 2021

I came in late to do research and look at the CX-30 and Mazda3. Juana was my salesperson. She showed me inside and out of the Cx30 and the mazda3, helping me decide which one would be best for my lifestyle and need. She also showed me around the dealership, and i must say the inside is really clean and presentable compared to the other dealerships I’ve visited. I didn’t feel pressured to buy anything which made me feel easy to come back when I am ready to buy. I am still deciding which car I want to ...

Google logo
Google Jun 29, 2021

Worked with Memphis, 10/10 would reccomend coming here and asking for him he walked us thru all the features on the cx-5 and the differences in trim and models.

Google logo
Google Jun 29, 2021

I had a great experience with Memphis. He is about helping you getting the right vehicle meeting your desire without pressuring you on buying the vehicle right away. That's a plus because we didn't have a good experience with the other dealership since they kept pushing us to make a purchase.

Google logo
Google Jun 29, 2021

Amazing customer service! Lauryn helped us very cordially to find the best match for us. Julie also ensured smooth handover of our new car! We really loved the overall experience!

Google logo
Google Jun 27, 2021

Jeff Haas Mazda set a new bar for excellent customer service during our recent car buying experience. The dealership is gorgeous, and everyone we interacted with was extremely helpful and patient. Kenneth did a fabulous job with test drives and talking us through all our options with a focus on what truly fit my needs. Yung-Hi was all over quality with the customizations we had done. Kourtney ensured we had a quick but thorough financing experience. Julie pulled everything together with a smile at the end. Overall a really great team that put the customer first throughout the process.

Google logo
Google Jun 26, 2021

The Jeff Haas Mazda car service team off I10 is a terrific team. The work well with each other to help the customer. It is so obvious that the team is concerned about meeting the customer’s needs and go out of the way to make the customer comfortable and happy! I highly recommend getting your Mazda serviced here!

Google logo
Google Jun 26, 2021

Love the new dealership, the waiting area is clean and very comfortable! Cynthia is always friendly and a great communicator. The chairs have outlets (yay!) the coffee machine ACTUALLY makes delicious coffee. My wait time was minimal. Overall a great experience!

Google logo
Google Jun 26, 2021

Had George Abdala as my salesman. Bought a 2019 Toyota Camry. Price was great. George was efficient and very personable. The whole process from arriving at the dealership to signing the paperwork work took about 2 hrs. The least amount of time I have ever spent buying a car. I would highly recommend both George as a salesman and Jeff Haas as a dealership.

Google logo
Google Jun 25, 2021

Jackson gave me great customer services, was very patient with me and knowledgeable on the vehicles I was interested in purchasing. He went ABOVE and BEYOND. I would definitely recommend going with him if you’re looking to purchase a car.

Google logo
Google Jun 25, 2021

Kenneth was an amazing sales employee to work with on purchasing my Miata. I would recommend seeking him out when purchasing a new car.

Google logo
Google Jun 25, 2021

Me and my daughter purchased a mazda cx-5 and we couldn’t have had a better experience. i would like to shout out out sales rep, Mohamad Rahhal for his excellent service and patience. we had such a great experience and definitely recommend buying through Jeff Haas Mazda

Google logo
Google Jun 25, 2021

Mr. Kenneth Page did an amazingly job helping us select a vehicle for our daughter as a high school graduation gift!!! He was very knowledgeable and explained the safety features that we were looking for in a vehicle. I am happy to share that we selected the CX-30 model. Our daughter feel safe and have been enjoying her new 2021 vehicle. Mr. Page made the purchasing process very easy and it was a pleasant experience. Thank you Mr. Page for a wonderful opportunity, we truly appreciate your expertise and business!!!! We hope to you see you again on our next purchase!

Google logo
Google Jun 24, 2021

Google logo
Google Jun 24, 2021

Sutoyo is awesome! He is very knowledgeable, patient and courteous. I highly recommend Sutoyo because of his excellent customer service and follow up. Very quick response to my text messages and not pushy like many salesmen. Another person I would like to mention here is Joel at service department. He always answers my text messages, no matter how trivial or silly the questions are. Before this experience, I used to service my vehicle at different places. I plan to service my vehicle at Jeff Haas from now on because Joel at Service Department is very efficient and gives excellent customer ...

Google logo
Google Jun 24, 2021

I leased a new Mazda CX5 from Sutoyo yesterday and I am completely satisfied with the 5-star treatment I received from Sutoyo and the rest of the team. Everyone was very friendly, helpful and knowledgeable which made my experience smooth and most enjoyable. I will be happy to recommend you to my family and friends.

Google logo
Google Jun 24, 2021

Throughout trying times of chip shortages we were very well taken care of. They made sure to keep in contact with us the whole way with real time updates on the situation. They were very diligent and I had a great experience, highly recommend!

Google logo
Google Jun 23, 2021

Charles Silmon always goes above and beyond to put the customer first. He genuinely cares about your needs and does whatever it takes to meet those needs.

Google logo
Google Jun 22, 2021

Google logo
Google Jun 22, 2021

Gilbert, our Sale Rep, made the whole buying experience very pleasant. Gilbert was very professional, and courteous through out the entire process. He took time to show us different cars until we picked the right one. I would definitely buy my next Mazda at Jeff.

Google logo
Google Jun 20, 2021

We worked with Kenneth and he rolled us over into a new lease in under 2 hours. In and out. What a great experience!

Google logo
Google Jun 19, 2021

I leased a car from Charles back in Feb 2020 and it was a great experience and was able to pickup a CX-5 (I wanted the CX-9 but couldn’t get approved) and came back a year and half later for an exchange since my family is growing. I met with Sutuyo on the phone and came down to look at the CX-9. I knew car market is crazy right now and wasn’t holding my breath on buying one yesterday but with how high used car sales are going, I was able to sell my car for more than what ...

Google logo
Google Jun 19, 2021

A couple of weeks ago I went to the Houston Auto Show. I had several different brands in mind when I was car shopping and when I turned my attention to Mazda; Jackson greeted me. He instantly made me feel at home and ran through some of the models with me. With what I was shopping for the MX-5 peeked my interest. He was super knowledgeable about all products and the SHOCKER was when he had told me he had been with the company for a very short period of time! He scheduled a time for me to come for ...

Google logo
Google Jun 19, 2021

Google logo
Google Jun 17, 2021

The salesmen are very knowledgeable at Jeff Haas Mazda. One Salesman that went out of his way was Joseph Sancez. He always followed up with us to make Shure we were happy with our purchase. Before we did any test drives he made sure the vehicles were cool inside. It was a very hot day when we were testing the different vehicles.. He continued to make Shure we were hydrated and offered us cold water bottles.

Google logo
Google Jun 17, 2021

I am very satisfied with the car I bought. Joseph Sanchez was very patient and had keen attention to detail and foresight having several vehicles ready for a test drive. I enjoyed that he was able to negotiate and explain the price break down to come up with a fair deal.

Google logo
Google Jun 17, 2021

From the moment I walked in the door and was greeted by Charles he listened intently and recommended exactly the car I wanted. The rest of the team Younghi, Ivan and Julie who helped with understanding the car features, accessories and financing made the entire experience wonderful! I felt like royalty and would recommend them to anyone wanting an amazing car buying experience. Definitely 5 stars!

Google logo
Google Jun 16, 2021

Working with Gilbert has been a great pleasure. Incredible personality and customer service!! I recommend Gilbert 100%

Google logo
Google Jun 15, 2021

I have been at Jeff Haas Mazda before for a friend who bought a Maxda CX-5. I was so impressed back then and then decided, if I buy my next Mazda, I would only buy it from this dealership. It is majorly because of the Sales people sorry should say Sales professionals who attract customers from being prospective to making a deal breaking offer. Now to my experience with Sutoyo, one of their Veteran employee, who works on the company’s payroll but honestly works for his customers to make them happy. He has a unique style of making things ...

Google logo
Google Jun 13, 2021

Mr. Sutoyo was highly recommended by a friend. We had an initial contact with him a few months before. When it was the right time, we messaged him and met at the dealership. He had all cars ready to be seen. When we started the purchase process, he worked with his team to give us several different options until we found the perfect solution. This is our second lease with Mazda and we are very satisfied. We upgraded from the CX-5 Sport to the CX-9 Touring (7 seat). If you need a good deal on a car, don't hesitate to ...

Google logo
Google Jun 13, 2021

Excellent service and so happy with my new car! Ask for Kenneth, he was wonderful!

Google logo
Google Jun 12, 2021

Just wanted to quickly shout out Joseph Sanchez. He was amazing to work with. Very knowledgeable and I truly felt he had my best interest in mind. Joseph was easy to talk to and quickly responded to all emails/texts/calls. Would definitely recommend!

Google logo
Google Jun 12, 2021

Best place to go and get a new Mazda. (We got a 2021 CX-30). Very professional attitude and service. Kenneth Page is your man in Sales. He was very professional and answer all my questions. Kortney Malito in Finance is the man to go, very professional, nice and attentive. He will answer all your questions regarding financing of your new purchase. Wish all dealerships had this attitude. Julie Grimm in Customer Relations was awesome! She explained everything related to the car in full detail and was also super nice. Next Mazda purchase (this is my third one) I will be going ...

Google logo
Google Jun 11, 2021

I had a great time purchasing my new car!! Our salesman Mohamad Rahhal was amazing through the start to finish. I would highly recommend seeing him. He answers all your questions and is very helpful!! Love this place.

Google logo
Google Jun 10, 2021

Sales staff, Sutoyo supported my purchase diligently and communicated with me in a variety of aspects in a timely manner during the process involving many relevant parties. I could start to ride the car I wanted with his continuous support. Thank you, Sutoyo.

Google logo
Google Jun 10, 2021

Wow! I’ve gotten 2 of my Mazda’s here bc the staff is super helpful and make all the difference! Mr. Cuong Nguyen has helped me each time and he definitely makes it a fun and easy process! I’m super grateful for his kindness! I’m also grateful for Kortney Malito and Julie Grimm for being super helpful and informative! And everybody in between ☺️ Thank you Jeff Haas Mazda team for making my dreams come true!


Leave Us A Review